Multi-system Integration
Custom Frappe Application for Mio Amore
Getting ERP, logistics, and store systems to work together without manual work
Client
Mio Amore
Store
in Kolkata
400+
Industry
Bakery & Confectionery Retail
Location
West Bengal, Odisha, Eastern India
Model
Centralized production to franchise delivery network
Why They Came to Us
They were not looking for a feature-heavy system. They wanted something that:
Stayed fast during peak hours
Did not break under daily load
Could be maintained without drama
Allowed rule changes without rewriting code
Reflected how their operations actually run
Handled scale without shortcuts
THINGS WE TAKE CARE OF
The Problem
Mio Amore was using an older internal system to manage daily franchise orders. It worked when the network was smaller. As store count increased, the cracks became obvious. They were facing:
- Slow performance during peak order windows
- A complex setup that was hard to change
- Difficulty handling daily volume from 400+ stores
- Workflows that could not be adjusted easily
- Business rules locked deep inside the system
- Poor coordination between stores and the central warehouse
THE AAVATTO WAY
What We Built
We built this in Frappe around how Mio Amore actually runs things day to day. Orders, production, delivery. No extras just for the sake of it.
Franchise Ordering App
Each store places its daily order for the next day. Same routine, every day. Product data comes in from Microsoft Dynamics, so stores are not editing product lists or prices on their own.
Key capabilities
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Central Operations Dashboard
This is where the ops team works. All store orders show up here. They check them, fix issues if needed, and move ahead. No switching between tools.
Key capabilities
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Production Planning Module
All store orders roll up into one production view. That is what the central kitchen uses. It replaced a lot of back and forth and last-minute confusion.
Key capabilities
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Delivery Route and Fleet Planning
Vehicles are assigned based on the day’s load. Routes are planned, then adjusted when needed. Real routes, not theoretical ones.
Key capabilities
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Return and Adjustment Management
Returns happen. Shortages happen. Changes happen late. These are handled inside the system instead of phone calls and spreadsheets.
Key capabilities
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Reporting and Analytics
Simple views. What was ordered. What moved. What did not. Used mainly by ops, not management slides.
Key capabilities
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Multi-App Architecture
We did not keep this as one large app. It is split into smaller Frappe apps. Easier to maintain. Easier to change later. Less risk when updates are needed.
Key capabilities
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Integrations Delivered
Everything works together as one connected setup instead of separate tools
Microsoft Dynamics for product and master data
Fleet management system for routing and tracking
Wondersoft POS for store-level consistency
Key Integration Capabilities
Role and Permission Control
Access is defined for stores, regional teams, and operations staff based on responsibility.
Peak-Hour Performance
Built to handle hundreds of orders in short daily windows.
Flexible Business Logic
We made the system function in flexible and modular ways to accommodate changes in picing, limits, cut-off times, and restrictions.
Stability at Scale
Our system design ensured seamless daily collaboration and uses across hundreds of stores.
The Impact
Fast-paced ordering
Streamlined order processing
Higher operational precision
Reliable coordination between production and logistics
More automation to reduce manual operation tasks
Predictable and time-bound delivery planning
Transparent order cycle visibility
Future-proof & growth-enabled system
Build a Full-Proof System that aligns with your Business
Technologies Used
Frappe Framework
Rest API Integration
Custom multi-app setup
Microsoft Dynamics
Fleet and logistics APIs
Let’s build the system your business deserves
Your business needs more than generic tools. Let’s build apps, and ERP systems that actually match how you operate.
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